Emergencies & Health in Japan: Numbers, Hospitals & Staying Safe
Emergencies & Health in Japan: Numbers, Hospitals & Staying Safe
Japan is one of the safest countries to travel in, but it is still wise to know what to do if something goes wrong. Keep this information saved on your phone.
Emergency numbers
- 110 — Police (crime, theft, accidents).
- 119 — Fire & Ambulance (fires and medical emergencies; the same number calls an ambulance).
These calls are free and work from any phone. If you do not speak Japanese, speak slowly and clearly; operators can often arrange interpretation support. State what happened and where you are (a nearby landmark or address helps).
Getting medical care
- For a serious emergency, call 119 for an ambulance.
- For non-urgent care, visit a clinic or hospital. Larger city hospitals are more likely to have some English-speaking staff.
- Tourism organisations and local governments publish lists of medical institutions with foreign-language support — search for these online, or ask your hotel front desk for help finding one.
- Japan Visitor Hotline (run by the Japan National Tourism Organization) offers tourist support and can help in emergencies, including guidance in English — check JNTO's official site for the current number and hours.
Pharmacies & minor ailments
- Pharmacies (yakkyoku) and drugstores sell over-the-counter medicine for colds, stomach upsets, pain and allergies.
- Bring any prescription medicine you need from home, with documentation. Note that some medications common elsewhere are restricted in Japan, so check the rules before travelling.
Travel insurance
Medical care is not free for visitors, and costs can add up. Travel insurance that covers medical treatment is strongly recommended. Keep your policy number and your insurer's emergency contact accessible.
Natural disasters & safety
- Japan can experience earthquakes. If shaking starts, protect your head, stay away from falling objects, and follow staff or announcements.
- Download an official disaster and weather alert app for warnings in English.
- In a typhoon or heavy rain, follow local advice and avoid rivers and the coast.
Everyday safety
Petty crime is rare, and lost property often finds its way back to owners. Still, keep copies of your passport and important documents, and note your embassy's contact details.
Prepared, not paranoid — save these numbers, carry insurance, and you can relax and enjoy your trip.
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✍️ About this article
This article is compiled by the Tabitabi JAPAN editorial team from official and primary sources, including facility and shrine/temple websites, tourism information published by municipalities and tourism associations, and cultural-property records released by national and local governments. Prices, opening hours and event dates may change, so please also check the official information of each facility or local government before you visit.